You might have heard people say “nobody likes a know-it-all.” But that’s not really true… Everybody loves Dr Karl! The fact is that when it comes to business, the more you know, the more credibility you have; and the more […]
It is imperative that the On Hold Message best portrays your brand. This makes the decision of the voice and background music very difficult to get right. Your audience will have a preconceived idea of what your brand should sound […]
It’s not ideal to put our customers and clients on hold, but this can’t always be helped. So, why not make the most of this time, promote your business and keep them hanging on! There are a number of reasons […]
As a primary marketing tool in day to day business, on hold messages is proving to be one of the most successful tools in the business industry today. Taking supermarket shopping as an example, customers line up at the check […]
Interactive voice response (IVR) is simply a touch tone or voice recognition system that allows your client to interact with a central automated telecommunications system. There are two common types; speech recognition through a handset or the keypad on your […]
Jonny Jingles unravels the final two plays from the messages on hold playbook to complete an unbeatable on hold marketing strategy that will rival any! We are at the pointy end of finals footy now and the cream has risen […]
Taking a leaf out of the coaches playbook may help you formulate your unbeatable messages on hold strategy as we reveal more hints from the messages on hold playbook! Some teams bowed out last week with others winning a well-deserved […]
It’s that time of year again where we find ourselves rummaging around the garage and under the staircase on the eve of the long weekend. Our lifestyle is so fast passed that we stress ourselves out planning a weekend away! […]
We’ve all been stuck red faced and ready to explode over an unpleasant and grating message on hold experience. These sometimes unavoidable bad experiences resonate with us for life. It’s crystal clear that businesses need to advocate and protect their brand […]
To celebrate the athletic spectacle of the London Olympics and to help alleviate the added pressure on business’s struggling with the spike in staff sickies as a result; Jonny Jingles is proud to announce the timely release of the podium […]
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